This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from https://theconvent.ca (the “Site”).
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, we gather data on the web pages or products you view, what referred you to the Site, and how you interact with it. We call this “Device Information.”
We collect this information using:
- Log files, which track actions on the Site and collect IP addresses, browser types, ISPs, referring/exit pages, and timestamps.
- Web beacons, tags, and pixels, which record browsing behaviour.
If you make or attempt to make a purchase, we also collect your name, billing/shipping address, payment details, email, and phone number. This is referred to as “Order Information.”
“Personal Information” includes both Device Information and Order Information.
How We Use Your Personal Information
We use Order Information to fulfill orders, process payments, arrange shipping, and send invoices or order confirmations. Additionally, we use it to:
- Communicate with you;
- Screen orders for fraud or risk;
- Provide product-related information, when in line with your preferences.
We use Device Information to detect fraud and improve our Site through analytics and marketing performance assessments.
Sharing Your Personal Information
We share your Personal Information with third parties to help us operate our Site. For instance, we use Google Analytics to understand usage patterns (Google’s Privacy Policy). You can opt out of Google Analytics here.
We may also share your information if required by law, to respond to legal requests, or to protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted ads. Learn more about targeted ads at the Network Advertising Initiative.
Opt-out of targeted advertising:
Additionally, you can opt out via the Digital Advertising Alliance.
Do Not Track
We do not alter our data collection practices when receiving Do Not Track signals.
Your Rights
If you are a European resident, you may request access, updates, or deletion of your personal data. Contact us below to exercise these rights. Additionally, your information may be transferred outside Europe, including to Canada and the U.S.
Data Retention
We retain your Order Information unless you request its deletion.
Minors
The Site is not intended for individuals under 18.
Changes
We may update this policy to reflect changes in our practices or legal requirements.
Contact Us
For inquiries or complaints, email us at contact@theconvent.ca or mail us at:
3168 Eglinton Avenue, M4P 1A6, Toronto, Canada